Grand Hotel National Luzern

Grand Hotel National Luzern Overview

First Impressions

The moment you step into Grand Hotel National Luzern, you know you’re somewhere special. This five-star property sits right on the shores of Lake Lucerne, and honestly — the location is everything. I mean, you’re literally steps away from the Chapel Bridge and the old town, but somehow the hotel feels like its own peaceful world. The Belle Époque architecture gives it this timeless elegance that doesn’t feel stuffy or overdone.

Location & What’s Around

You know what struck me most about staying here? How walkable everything is from this spot in Lucerne. The train station is maybe a five-minute stroll, which makes day trips to Mount Pilatus or Engelberg ridiculously easy. But honestly, you might not want to leave — the lake views from the hotel are something else entirely. Couples absolutely love it here (they rate the location 9.6 out of 10), and I get why. There’s something romantic about watching the paddle steamers drift by while you’re having coffee on the terrace.

The Rooms

I’ll be straight with you — the beds here are phenomenal. Like, sink-into-a-cloud comfortable, which explains why guests rave about the sleep quality. My room had this perfect view of the lake and mountains, though even the city-facing rooms have their charm with views over Lucerne’s rooftops. The interiors blend classic Swiss hospitality with modern touches, and everything feels genuinely luxurious without being flashy. The bathrooms are spacious too, with those deep tubs that actually fit a normal-sized person.

Dining & Amenities

The breakfast buffet here is — well, it’s Swiss, so you know it’s going to be good. Fresh pastries, local cheeses, and they actually have someone making eggs to order, which I always appreciate. The hotel’s restaurant focuses on regional cuisine, and their fish dishes (sourced locally) are particularly excellent. There’s also a spa that’s perfect for unwinding after a day of sightseeing, though honestly, sometimes I preferred just sitting by the lake with a glass of wine. Parking is available on-site, which is actually a big deal in Lucerne’s old town area.

Why Guests Love It

What really sets this place apart is how it manages to feel both grand and intimate at the same time. The staff genuinely seems to care about making your stay memorable — they’ll arrange boat trips, suggest hiking routes, or just chat about the best local spots for fondue. The combination of that prime lakefront location, the impeccable service, and those incredible views creates something pretty special. It’s the kind of place where you find yourself planning your next visit before you’ve even checked out. Every detail, from the elegant furnishings to the attentive service, reinforces why this hotel remains a preferred destination for discerning travelers seeking an unforgettable Swiss lakeside experience.

The concierge service in Lucerne arranges private lake cruises, mountaintop fondue evenings, and backstage passes at the KKL concert hall.

Facilities