Am Mattenhof 16, PO Box, Kriens, 6010 Luzern, Switzerland
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Image 1 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel
Image 2 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel

Holiday Inn Express – Luzern – Kriens, an IHG Hotel Overview

First Impressions

The Holiday Inn Express – Luzern – Kriens, an IHG Hotel sits in what I’d call the sweet spot between Luzern proper and the quieter residential area of Kriens. When I first pulled up, I honestly wasn’t expecting much from a three-star property, but this place surprised me. The building feels modern and well-maintained, and there’s something refreshing about being just outside the tourist chaos while still having easy access to everything that matters. The location strikes an ideal balance for travelers seeking both convenience and tranquility.

Location & Getting Around

Here’s what I love about this spot — you’re technically in Kriens, but parking is actually available right at the hotel, which is a huge win if you’re driving around Switzerland. The train connections into central Luzern are straightforward, and honestly, I found myself enjoying the short journey rather than feeling stuck out in the suburbs. Couples seem to really appreciate this location too, and I can see why — it’s got that perfect balance of accessibility without the constant stream of tour groups walking past your window. The proximity to public transport makes exploring the region effortless.

The Room Experience

My room was exactly what you’d expect from Holiday Inn Express — clean, functional, and surprisingly comfortable. The beds are actually quite good (I mean, better than some pricier places I’ve stayed), and the shower pressure was solid. You know what I appreciated most? The blackout curtains really work, which matters when you’re dealing with those long Swiss summer days. The Wi-Fi was reliable throughout my stay, and the air conditioning kept things comfortable even during a warm spell. Modern amenities are thoughtfully integrated throughout.

Breakfast & Dining

The continental buffet breakfast is where this hotel really delivers value. I’m talking proper Swiss bread, decent coffee, and enough variety to fuel whatever adventure you’ve got planned for the day. The restaurant area gets busy around 7:30 AM, but the staff keeps everything well-stocked and fresh. They’ve got the usual suspects — cereals, yogurt, cold cuts — but also some local touches that show they’re paying attention to where they are, not just running a generic international operation. The dining experience reflects genuine attention to guest satisfaction.

Why Guests Love It

This isn’t a place that’s trying to be something it’s not, and that’s exactly why it works so well. You’re getting reliable comfort, a genuinely useful location, and staff who seem to actually care about making your stay smooth. The fact that recent guests consistently rate the location so highly tells you everything — sometimes being slightly outside the main tourist zone is exactly what you want. For the price point, especially considering Swiss standards, this Holiday Inn Express delivers exactly what it promises without any unpleasant surprises. It represents excellent value for discerning travelers.

To book a hotel in Lucerne during summer concerts, visitors plan ahead to balance lake cruises with Rosengart museum evenings.

Image 3 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel
Image 4 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel

Facilities

Bedroom:

  • Linen

General:

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace

Services:

  • Daily housekeeping
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • 24-hour front desk
  • Meeting/banquet facilities

Transport:

  • Public transport tickets

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Russian

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Image 5 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel
Image 6 of Holiday Inn Express – Luzern – Kriens, an IHG Hotel

House Rules at Holiday Inn Express – Luzern – Kriens, an IHG Hotel

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.7

Location:

8.5

Free WiFi:

8.7

Facilities:

8.4

Cleanliness:

8.7

Value for money:

8.0