

Hotel Astoria Overview
First Impressions
Walking up to Hotel Astoria on Pilatusstrasse, you immediately get that classic Swiss hotel vibe — it’s not flashy, but there’s something reassuringly solid about the place. The building has this understated elegance that fits perfectly with Lucerne’s old-world charm, and honestly, the location alone makes it worth considering. You’re literally in the heart of everything, which means you can ditch the tourist bus routes and just walk to wherever you want to go.
Location & Neighborhood
Here’s what I love about staying here — you’re close enough to the Chapel Bridge that you can pop over for sunrise photos without the crowds, but far enough from the main tourist drag that you won’t hear street performers until 2 AM. The four-star property sits in what locals consider the sweet spot of the city center. I mean, couples consistently rate this location a 9.0, and after spending time here, I totally get why. You can walk to Lake Lucerne in about five minutes, and the train station is close enough that you don’t need to stress about catching those early mountain excursions.
The Room Experience
The rooms are what you’d expect from a well-run Swiss hotel — clean, comfortable, and thoughtfully designed without being overly fancy. My room had this nice balance of traditional Swiss touches and modern conveniences, though don’t expect cutting-edge design or Instagram-worthy interiors. What actually impressed me was how quiet everything was, considering you’re right in the city center. The windows do a great job of blocking street noise, which is something you definitely appreciate after a long day of sightseeing.
Breakfast & Amenities
The breakfast buffet is honestly one of those pleasant surprises — it’s not just the standard hotel spread of sad pastries and instant coffee. They do a proper Swiss breakfast with local cheeses, fresh bread, and decent coffee that actually tastes like coffee. You know what’s also nice? They have private parking right at the hotel, which if you’ve ever tried to park in Lucerne’s old town, you’ll understand is basically like finding gold. Most places either don’t have parking or charge you an arm and a leg for it.
Why Guests Love It
Look, Hotel Astoria isn’t going to blow your mind with revolutionary hospitality or avant-garde design, but it does something more valuable — it gets the fundamentals right. The staff knows the area well and can point you toward the less touristy spots, the location score of 9.2 isn’t just marketing fluff, and you’re getting solid Swiss hospitality without the premium price tag of the lakefront properties. It’s the kind of place where you feel like you’re staying somewhere locals would actually recommend, not just another tourist hotel that happens to be in a good spot.


Facilities
General:
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Parking:
- Parking garage
- Electric vehicle charging station
Bathroom:
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Terrace
Wellness:
- Fitness centre
Transport:
- Public transport tickets
Activities:
- Nightclub/D J
Food & Drink:
- Bar
- Restaurant
Languages spoken:
- German
- English
- French
Cleaning services:
- Daily housekeeping
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Telephone
- TV
Reception services:
- Concierge service
- Luggage storage
- Currency exchange
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities


House Rules at Hotel Astoria
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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