6003 Luzern, Switzerland
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Image 1 of Hotel Goldener Stern – contactless check-in
Image 2 of Hotel Goldener Stern – contactless check-in

Hotel Goldener Stern – contactless check-in Overview

First Impressions

Walking up to Hotel Goldener Stern – contactless check-in in Lucerne, you immediately get that classic Swiss charm vibe — it’s one of those places that feels authentically local without trying too hard. The contactless check-in thing actually works really well here, especially if you’re arriving after a long travel day and just want to get settled. I mean, there’s something refreshing about skipping the front desk dance and heading straight to your room. This three-star property sits right in the heart of the old town, and honestly, the location alone makes it worth considering.

Location & Neighborhood

You know what’s great about staying here? You’re literally in the middle of everything that makes Lucerne special. The Chapel Bridge is just a few minutes’ walk away, and you can easily stroll to Lake Lucerne without breaking a sweat. I’ve stayed in hotels further out, and trust me — having this kind of access to the old town’s cobblestone streets and historic buildings is pretty special. Couples seem to really appreciate this spot (they rate the location 9.2, which honestly makes sense), and I can see why. There’s something romantic about stepping out your door and being surrounded by medieval architecture and those postcard-perfect Swiss views.

The Accommodation Experience

The rooms are comfortable in that no-nonsense Swiss way — clean, functional, and thoughtfully arranged. Don’t expect anything flashy, but everything you need is there, and the beds are actually quite good. The contactless system extends beyond just check-in too, which I found pretty convenient throughout my stay. What I really appreciated was how quiet it stays despite being so centrally located. You’d think being in the heart of the old town would mean dealing with noise, but the building does a solid job of keeping things peaceful at night.

Getting Around & Practical Matters

One thing that surprised me — parking isn’t the nightmare you might expect in a historic city center. The hotel staff can point you toward nearby options, though honestly, once you’re here, you probably won’t need your car much. The train station is walkable, and most of Lucerne’s main attractions are within easy reach on foot. If you’re planning day trips to Mount Pilatus or Rigi, the boat piers and cable car stations are all accessible from this central location. It’s actually pretty ideal for exploring the broader Lake Lucerne region.

Why Guests Love It

Look, this isn’t going to be the fanciest place you’ve ever stayed, but it gets the fundamentals right in a way that matters. The location really is exceptional — I keep coming back to that because it’s such a game-changer for your Lucerne experience. You’re paying for that prime real estate in the old town, and you’re getting genuine value for it. The contactless approach feels modern and efficient without losing that personal Swiss hospitality touch. For travelers who want to be in the thick of things without overspending, Hotel Goldener Stern hits that sweet spot between convenience and character.

Image 3 of Hotel Goldener Stern – contactless check-in
Image 4 of Hotel Goldener Stern – contactless check-in

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Transport:

  • Public transport tickets

Living Area:

  • Desk

Food & Drink:

  • Bar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided

Entertainment and family services:

  • Baby safety gates
Image 5 of Hotel Goldener Stern – contactless check-in
Image 6 of Hotel Goldener Stern – contactless check-in

House Rules at Hotel Goldener Stern – contactless check-in

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 01:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

7.7

Comfort:

8.4

Location:

9.2

Free WiFi:

9.2

Facilities:

7.8

Cleanliness:

8.3

Value for money:

7.7