

Hotel Description
Nestled in the heart of Luzern, a picturesque Swiss city renowned for its charming medieval architecture and stunning lakeside setting, the Mandarin Oriental Palace, Luzern stands as a testament to timeless elegance and impeccable hospitality. This magnificent 5-star hotel, awarded a remarkable Scored 9.1 9.1 rating, promises a truly unforgettable experience for discerning travelers seeking the ultimate in luxury and refinement.
Designed to seamlessly blend traditional Swiss charm with contemporary sophistication, the Mandarin Oriental Palace, Luzern welcomes guests through its grand, ornately decorated entrance, setting the tone for a stay that will captivate the senses. The hotel’s stunning façade, with its striking neo-Renaissance style, reflects the city’s rich cultural heritage and sets the stage for the exceptional accommodations and amenities that lie within.
As guests step into the opulent lobby, they are immediately transported into a world of opulence and grandeur. Ornate chandeliers cast a warm glow, illuminating the intricate marble floors and tastefully appointed furnishings that evoke a sense of timeless refinement. The attentive and discreet staff, trained to anticipate every need, ensure a smooth and personalized check-in experience, providing guests with a taste of the exceptional service that will define their stay.
The hotel’s 146 guestrooms and suites are true sanctuaries of luxury, designed with the utmost attention to detail. Spacious and elegant, each accommodation features a harmonious blend of classic Swiss décor and modern amenities, seamlessly blending the old and the new. Plush bedding, fine linens, and elegant furnishings create an ambiance of unparalleled comfort, while the generous windows offer breathtaking views of the city, the serene Lake Lucerne, or the majestic Swiss Alps beyond.
Elevating the guest experience, the Mandarin Oriental Palace, Luzern boasts an array of exceptional dining and wining options that cater to the most discerning palates. The hotel’s flagship restaurant, helmed by a renowned Michelin-starred chef, presents a culinary journey that celebrates the finest Swiss and international cuisine, complemented by an extensive wine cellar brimming with exquisite vintages.
For a more casual yet equally indulgent dining experience, the hotel’s vibrant café and lounge provide the perfect setting to savor light bites, artisanal pastries, and perfectly crafted cocktails while soaking in the stunning views of the city and lake. The hotel’s commitment to gastronomic excellence extends to its impeccable in-room dining service, ensuring that guests can enjoy exceptional meals in the privacy and comfort of their own accommodations.
Wellness and relaxation take center stage at the Mandarin Oriental Palace, Luzern, with its world-class spa and fitness facilities. Guests can indulge in a range of rejuvenating treatments, from soothing massages to holistic wellness rituals, all delivered by a team of highly skilled therapists. The hotel’s state-of-the-art fitness center, complete with the latest equipment and personalized training programs, provides the perfect setting for those seeking to maintain their fitness regimes during their stay.
Complementing the exceptional accommodations and amenities, the Mandarin Oriental Palace, Luzern also boasts an impressive array of event and meeting spaces, catering to the needs of discerning corporate and social gatherings. From the grand ballroom with its awe-inspiring chandeliers to the intimate boardrooms and elegant salons, the hotel’s venues are thoughtfully designed to host a wide range of events, from lavish weddings to high-profile conferences and exclusive private functions.
Throughout the guest’s journey at the Mandarin Oriental Palace, Luzern, the hotel’s dedication to exceptional service and attention to detail is evident in every aspect of the experience. From the personalized concierge service that arranges bespoke excursions and experiences to the discreet yet attentive staff who anticipate and cater to every need, the Mandarin Oriental Palace, Luzern redefines the very essence of luxury hospitality.
Situated in the heart of Luzern, the Mandarin Oriental Palace provides guests with the perfect base to explore the city’s rich cultural tapestry and stunning natural surroundings. From strolling along the picturesque medieval bridges that span the Reuss River to discovering the city’s charming Old Town and its wealth of historical landmarks, the hotel’s prime location allows guests to immerse themselves in the true essence of this Swiss gem.
Whether visiting Luzern for a romantic getaway, a family vacation, or a prestigious business event, the Mandarin Oriental Palace, Luzern offers an unparalleled experience that seamlessly blends timeless elegance, exceptional service, and unrivaled luxury. With its Scored 9.1 9.1 rating and 5-star status, this hotel is a true haven for discerning travelers seeking the very best that Switzerland has to offer.


Facilities
General:
- Shuttle service
- Pet bowls
- Pet basket
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Parking:
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Private bathroom
- Free toiletries
- Bathrobe
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Fitness
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Spa and wellness centre
- Fitness centre
- Sauna
Living Area:
- Desk
Food & Drink:
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Bar
- Restaurant
- Tea/Coffee maker
Languages spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Telephone
Reception services:
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Check-in:
- From 3:00 अपराह्न to 12:00 पूर्वाह्न
Check-out:
- Until 12:00 अपराह्न
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
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