Zentralstrasse 4, 6003 Luzern, Switzerland
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Image 1 of Waldstätterhof Swiss Quality Hotel
Image 2 of Waldstätterhof Swiss Quality Hotel

Waldstätterhof Swiss Quality Hotel Overview

First Impressions

Walking up to Waldstätterhof Swiss Quality Hotel on Zentralstrasse, you immediately get that “this is exactly where I want to be” feeling. I mean, you’re literally in the heart of Lucerne — not some tourist interpretation of the center, but actually right there where locals grab their morning coffee and tourists haven’t figured out yet. The building has that understated Swiss charm that doesn’t try too hard, which honestly feels refreshing after seeing so many hotels that scream “look at me.” This three-star property knows what it is and does it really well.

Location That Actually Matters

Here’s what I love about the location — you can walk to Lake Lucerne in about three minutes, but you’re not paying those crazy lakefront prices. The Chapel Bridge is right there, and you know what? You’ll actually use this proximity because you can pop back to your room between sightseeing without it being a whole production. Couples seem to get this immediately (they rate the location 9.6, which honestly makes perfect sense), but it works just as well if you’re traveling solo or with friends. The train station is close enough that you won’t be dragging luggage forever, but far enough that you won’t hear announcements at 6 AM.

The Food Situation

Okay, so the restaurant here actually surprised me — and I don’t say that lightly about hotel food. People specifically recommend eating here, which is pretty rare for a three-star place. The breakfast setup is solid too, with continental options plus vegetarian and gluten-free choices that don’t feel like afterthoughts. It’s buffet-style, so you can take your time and not feel rushed, which I appreciate when I’m trying to figure out my day. Actually, having good food right in the hotel means you can be pickier about where else you eat instead of just grabbing whatever’s closest when you’re starving.

Practical Stuff That Works

They’ve got private parking at the hotel, which — if you’ve ever tried to park in central Lucerne — you’ll know is basically gold. Most people take the train here anyway, but if you’re doing a Switzerland road trip, this is huge. The rooms are what you’d expect from a quality three-star: clean, comfortable, with everything working properly. No fancy amenities trying to justify higher prices, just solid basics done right. The staff actually knows the area well enough to give you real recommendations, not just the standard tourist stuff.

Why Guests Love It

This place works because it doesn’t pretend to be something it’s not. You’re getting excellent location, decent food, and reliable service without paying for unnecessary frills. It’s particularly great for couples who want to explore Lucerne properly — you can walk everywhere important, duck back when you need to, and not blow your budget on accommodation. The 8.0 rating reflects exactly what you get: a really solid choice that delivers on what matters most when you’re actually traveling.

Lucerne hotels keep guests close to Pilatus cable cars, boutique chocolatiers, and steamer departures to Rigi.

Image 3 of Waldstätterhof Swiss Quality Hotel
Image 4 of Waldstätterhof Swiss Quality Hotel

Facilities

Bedroom:

  • Linen

General:

  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Lift
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine

Parking:

  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Terrace

Transport:

  • Public transport tickets

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • German
  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone

Reception services:

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities
Image 5 of Waldstätterhof Swiss Quality Hotel
Image 6 of Waldstätterhof Swiss Quality Hotel

House Rules at Waldstätterhof Swiss Quality Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • From 00:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.5

Location:

9.4

Free WiFi:

8.1

Facilities:

8.0

Cleanliness:

8.6

Value for money:

7.5